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COURSE DESCRIPTION

Business Intelligence Basics

What Is Business Intelligence?
What Business Value Does BI Deliver?
BI Problems: Then and Now
Components of a BI Solution
BI Terminology
BI Terminology: OLTP and OLAP
BI Terminology: Dashboards and Scorecards
BI Terminology: Extract, Transform, Load and Reporting Tools
Business Intelligence Initiative Roadmap
The BA Process in Business Intelligence Initiatives
How the Business Analyst Delivers Business Value

Building Your BI Strategy

Business Intelligence Meta Model (BIMM)
Why a Business Intelligence Meta Model?
The BIMM as a Brainstorming Tool
Other Brainstorming Tools
Elements of the Business Intelligence Meta Model
Outcomes and Insights
Knowledge Acquisition
Information and Structure
Data
Strategic and Tactical Prioritization
Timeboxing
MoSCoW Analysis
2 x 2 Matrix
Characteristics of Well-Formed Outcomes: SAVED
Example: A Poorly Formed Outcome
IIBA Requirement Definitions
Business Requirements
Example: Business Requirement

Evaluating Readiness for Business Intelligence

Assessing Project Feasibility
Strategy Analysis
Introducing Your Planning Spreadsheet
Every Business Has a BI System or Solution
Three Skill Sets Needed For Business Intelligence
Business Intelligence Maturity Levels
Level 1: Informal
Level 2: Defined
Level 3: Managed
Level 4: Controlled
Level 5: Optimized
Driving the BI Initiative Forward
What Are Business Drivers?
Evaluating Your Maturity Level
Business Intelligence Technologies
Example: Enabling Technologies for BI
Identifying Enterprise Systems and Data
How Is Enterprise Data Stored?
Understanding Your Data
Data Governance
Unstructured Data
Technical Infrastructure
Structured and Unstructured Data
Other Definitions of Data Governance
Data Governance Framework
Areas of Focus
Who Manages Data Governance?

Dealing With Data

Top-Down Data Analysis
Enterprise Information Architecture
Designing Standardized Business Metadata
Bottom-Up Source Data Analysis
Source Data Selection
Data Selection Issues
Data Cleansing
Extract, Transform, and Load (ETL)
Specifying ETL Rules
Moving Data to a Data Warehouse
Developing the Data Warehouse
Denormalization
OLTP vs. OLAP
OLAP Terminology
Value of OLAP

Organizing a Business Intelligence Competency Center

Defining Competence
Six Challenges of Business Intelligence
The Value of the BICC
How the BICC Addresses the Six Challenges of BI
Supporting Stakeholders
Supporting Business Strategy
Sharing Knowledge Throughout the Organization
Benefits and Disadvantages of the BICC
What Is the BICC?
Why Is a BICC Important?
The Goal of a BICC: Information Democracy
How Is a BICC Established?
Change Management and Transition Requirements
Functional Areas in the BICC
Job Roles in the BICC
BICC Scalability
Organizing the BICC

Solving Business Problems With BI

Overview of BI Tools
Organizational Issues
Reporting on BI Data
Key performance indicators (KPI’S)
KPI Elements
KPI Indicators
Digital Dashboards
Balanced Scorecards
BI Tools
Tableau
Qlikview
Capstone Activity: Using BI to Solve Problems

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