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COURSE DESCRIPTION

Introduction to oops concepts
MVC Architecture
Model
View
Controller
Apex Programming Overview
CSS Introduction
Javascript Introduction
Internal
External
Static Resources
Adding Javascript files to the static resources
apex: includescript/>
Apex Class Creation – Calling:
Defining Class
Access Specifiers
Method Declarations
Debugging results
Naming Conventions and Code Commenting
Data Types
Primitives
Collections (List, Set and Maps)
Subject
Controller
Standard Controllers
Custom Controller
Extensions
Save – Standard controller with extension sample
Wrapper Classes
Display Multi-Object Data
Adding checkboxes to the data and perform related operations
View State
Inner Queries and Relational Queries
Triggers
Trigger Events
Trigger Overview
Defining Triggers in Salesforce
Trigger Context Variables
Ajax Components and its related components
Action Function
Action Support
Action Region
Action Pollar
Action Status
Rerender
Facet
Output panel
Packages
Package Overview
Defining Packages
Package Types
Managed Vs. Unmanaged Packages
Force.com Sites – Public Website Building
Building public websites for the external user
Batch Apex
Batch Apex Use and its Methods
Scheduling Apex
Scheduling Apex Use and its Methods
Limitations
Different Sandboxes
Sandbox Vs. Production Environments
Change Sets
Limitations

Salesforce Admin

Introduction to CRM
Why CRM?
Introduction to Cloud Computing and Salesforce.com
Cloud Computing Overview
What is Software-as-a-Service (SAAS)?
What is Platform-as-a-Service (PAAS)?
What is Infrasturcture-as-a-Service (IAAS)?
What is Salesforce.com?
Salesforce.com CRM Editions
Salesforce Architecture – Cloud Computing is a better Model Multi-tenant
Salesforce Editions / Pricing
Salesforce.com Navigation – Overview
Salesforce Certifications
Certified Force.com Developer (401)
Certified Administration (201)
Certified Advanced Force.com Developer (501), etc.
Database Introduction
Database Model – Object Creation
Salesforce Building Blocks
Standard Objects
Create Custom Objects
CRM functionality in Salesforce and use of standard objects
Custom Objects Vs. Standard Objects
Create Custom Fields
Create custom Tabs
Types of Tab
Standard Objects – Account, Contacts, Leads, Campaigns, Opportunities, etc.
Custom Object Tabs
Web Tabs
Visual Force Tabs
Custom Application
Limitations
Field Creation and its Relationships a. Different Data Types
Standard Data Types
Read-Only Data Types
Relational Data Types
Lookup Vs. Master-Detail Relationship
Limitations
Required, External ID, Default Value and Unique fields
Salesforce Application Elements
Home Page, Tabs, Tab Home Pages, Detail Page, Side Bar, Apps, Record
Page Layouts
Defining Page Layouts
Field Order Changes
Adding custom buttons and links
Defining required and read-only fields
Adding related list
Record Types
To create and maintain record types for your organization.
Display different page layouts and pick list values based on record types
Uses of record types
Field Dependencies
Controlling field / Dependent field?
Making dependent pick list fields
Limitations
Validation Rules
Defining Salesforce Data Validation
Creating Custom Validation Rules
Validation Vs. Trigger
Workflow Rules
Define workflow
Create Email template
Set up workflow rules
Set up workflow actions
Workflow Approval Process
Plan approvals using workflow
Use the approval wizard – standard vs. jump start
Create workflow approvals
Email Templates
Email Templates – Sending a single email and Mass emails
Types of Templates – HTML (Using Letter Head), Custom HTML (without using Letter Head), Visual force Email Templates
Data Management
Import Wizard Vs. Data Loader
Importing Overview
Exporting Overview
Import custom object records using the Data Loader
Use mass delete
Use storage
Personal Setup
Managing Personal Information
Password Reset
User Management Overview
Roles, Users, Profiles, and Sharing
Users, Roles, and Profiles
Creating Users
Users Licenses Overview
Understanding Record Ownership and Access
Role Hierarchy
Profiles
Overview and different Profiles
User Permissions
Security
Managing the Users
Set Organization-Wide Defaults (OWD)
Object-level Security
Field-level Security
Record-level Security
Sharing Rules
Reports and Dashboards
AppExchange
Installing an App
Uninstalling an App

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